Privacy and Data Policy
Welcome to the privacy policy for 188Bet. This page explains how we collect, use, and protect personal and technical information when you create an account, play games, place wagers, or otherwise interact with our services in Canada. We take your privacy seriously and aim to be transparent about the data we handle and your choices about that data.
Types of data we collect
Personal data
We collect information you provide directly, such as your name, date of birth, email address, phone number, government ID for verification, and billing or payout details. Account credentials and profile preferences are also included in this category.
Technical data
Technical information includes device identifiers, IP address, browser and operating system, location information (as permitted by your device), session logs, and usage data related to how you access and use the site or app.
Transactional data
We record deposits, withdrawals, bets, game activity, wins and losses, payment confirmations, and communications related to financial transactions. This data helps with account management and fraud prevention.
How we use information
We use collected data to operate and secure accounts, process payments, verify identity, prevent fraud, and comply with legal and regulatory obligations. We also use contact details to send account notices, security alerts, and service-related messages. Marketing communications are sent only when you have given consent, and you may withdraw consent at any time.
Data protection practices
We implement access controls, encryption, and regular security reviews to protect stored information. Only authorised personnel and contracted service providers who need the data to perform their tasks can access it. We retain information for as long as necessary for business, legal, and regulatory purposes.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support login, analyse site performance, and provide personalised content. Third-party analytics and advertising partners may deploy cookies through our services. You can manage cookie settings in your browser or device and opt out of certain tracking choices via available tools.
Information sharing and third parties
We share data with payment processors, identity verification and fraud-prevention providers, game and platform suppliers, and other service providers that support our operations. We may disclose information if required by law or to protect our rights. Any third party receiving personal data is subject to contractual restrictions on use and retention.
User rights
Residents in Canada have rights to access, correct, and request deletion or restriction of their personal information, subject to legal and operational limits. You may also withdraw consent where processing is based on consent and lodge complaints with your provincial privacy authority.
Access, correction and deletion of data
You can review and update many account details in your account settings. To request corrections, deletion, or to exercise other rights, contact our support team at [email protected]. We will respond within a reasonable timeframe and inform you of any required steps.
Privacy policy updates
We may update this policy to reflect changes in our practices. Material changes will be posted on this page, and where required by law or our account terms, we will notify registered users through their account or by email.
If you have questions about this policy or our handling of personal information, please contact [email protected] for assistance.